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Service contact: Direct help hotline and replacement parts service

Receive fast, qualified support from our experienced service technicians. With our services, including remote diagnostics and our replacement parts service, we give our all to find the right solution for you as quickly as possible.

You can reach us during the following service hours (free of charge) or during our extended on-call hours (charged/regulated by service agreement):

  • Monday to Friday – 8:00 AM to 4:30 PM
  • Extended on-call hours – until 10:00 PM

Contact

Service Hotline

+49 7631 1809 143

Service FAX

+49 7631 1809 188

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